How Does the Stripe Integration Work?

When you create a store on Markkët, you can connect your own Stripe account or create a new one

The connection is completed using Stripe's secure OAuth onboarding flow

During setup Stripe may request information such as:

• Legal name
• Business information
• Tax information
• Government identification
• Bank account details
• Date of birth (for individual businesses)
• Business ownership information

This information is collected directly by Stripe, not by Markkët; Markkët never stores your banking credentials or identity documents.

Identity Verification (KYC)

Financial regulations require payment processors to verify the identity of businesses receiving money, this process is commonly known as Know Your Customer (KYC).

Stripe may request documentation to verify:

• Identity
• Business registration
• Beneficial ownership
• Tax information
• Address
• Bank account ownership

Additional verification may be requested if:

• Your sales volume increases
• Your business changes ownership
• Regulations change
• Stripe detects unusual activity

These requirements help prevent fraud, money laundering, and financial abuse

Frequently Asked Questions

Do I need a Stripe account to use markkët?

Only to receive automatic payouts.

It is free to create content, including products; If you're selling in other platforms, such as Eventbrite for events, Etsy for physical products or Venmo at the farmer's market, you can link to your existing platforms and handle transactions there. It is particular recommended at the start to have an easy transition. To receive payouts from selling in markkët automatically you need to connect a Stripe account

Does Markkët hold my money?

No. Payments are processed through Stripe and funds are transferred to your connected Stripe account according to Stripe's payout schedule; the Stripe dashboard usually reflects all of these transactions automatically and is very transparent to help you manage your cashflow

Why does Stripe ask for my ID?

Financial institutions are required to verify the identity of businesses receiving payments. This verification helps reduce fraud and complies with applicable financial regulations

Can I disconnect Stripe later?

Yes. You may disconnect your Stripe account at any time by reaching out to our team. Disconnecting Stripe will disable online payment processing until a new account is connected

You can continue accessing your account, but we won't be able to send payouts a new Stripe account is connected or you reconnect the account

Can I have multiple stores?

Yes, each store needs its own Stripe connected account. If you want stores to share accounts, you can chose to reuse after starting the onboarding process for the store

Does Markkët see my banking information?

No. Sensitive banking information and identity documents are collected and stored securely by Stripe.

What happens if my account needs more verification?

Stripe may temporarily pause payouts while requesting additional documentation. You will receive instructions directly from Stripe on how to complete the verification process; we'll provided any requested information to help with the claims if needed

Need Help?

If you're having trouble connecting your Stripe account or completing verification, our team is happy to help

Contact us through the Markkët support portal or email [email protected]

We can assist with onboarding questions, marketplace configuration, payout troubleshooting, and general guidance, while all identity verification and payment processing remain securely handled by Stripe